As Chief Operating Officer of Yarra Trams, the world’s largest tram network, Liz Reddy carries on a family legacy in the transport industry. Every day, she oversees the smooth and reliable operation of 5,000 services across Melbourne. In this interview, she shares her career journey, the challenges of managing an iconic network, Yarra Trams’ environmental commitments, and her vision for greater diversity in a traditionally male-dominated sector.
Can you tell us about your background and your role at Yarra Trams?
I’m Liz Reddy, Chief Operating Officer at Yarra Trams, which operates the world’s largest light rail network in Melbourne. Transport is part of my family history: my parents were tram drivers and ticket inspectors, and I grew up spending time in the depots. I’ve always been impressed by the teams’ dedication and the impact of the tramway on the city. Today, I oversee all operations, including more than 1,400 drivers spread over eight depots and a control center. My aim is to guarantee smooth, reliable service for our three million weekly passengers, with over 5,000 daily services on the network’s 24 lines.
What does it mean for you and Transdev to manage a network as emblematic as Melbourne’s?
It’s a great source of pride and responsibility. Tramways are inseparable from Melbourne, crossing its most emblematic streets and forming part of the daily lives of residents and visitors alike. Transdev and our partner John Holland bring recognized expertise, acquired on more than 20 tramway networks worldwide. Our mission is to constantly improve service reliability and the passenger experience, while meeting the challenges of city growth.
What are the major challenges and priorities for the coming years?
Our priority is to offer an ever more efficient service, tailored to the needs of our customers. Traffic is a constant challenge, as 74% of the network is shared with cars, which can complicate our operations. We will soon be introducing the new G Class tram, which will be more accessible, more spacious and more energy-efficient. We will also continue to improve passenger information and assistance, particularly in the Free Tram Zone in the city center, where tram access is free and plays a key role in welcoming visitors.
Melbourne’s network is linked to renewable energies. What are Yarra Trams’ commitments to sustainability?
Our network is 100 per cent offset by renewable energy thanks to two Victorian solar farms. Our depots are also equipped with solar panels to offset their consumption. But we don’t intend to stop there: we’re constantly looking for ways to further reduce our carbon footprint. Our aim is to contribute to carbon neutrality by 2045, in line with the government’s commitments.
You lead a large team in a sector that is still very male-dominated. How important is the issue of diversity and gender equality in your work?
Gender equality is particularly close to my heart. Today, around a third of our employees are women, but we want to go further and achieve parity by the end of the franchise. This is essential to reflect the diversity of our city and attract new talent. At Yarra Trams, our management team already has parity, and our Board of Directors includes inspiring female leaders. It’s crucial that we continue to change attitudes and encourage more women to join the transportation sector.
What is important to you in your career and what would you like to pass on to your teams?
I feel extremely privileged to lead Yarra Trams. It’s a company with a rich history, driven by passionate experts. My ambition is to continue to anchor a culture of excellence and innovation, to offer a service we can all be proud of. The future looks exciting, and I look forward to the developments we will bring to Melbourne’s network together.
