MonCopilote
MonCopilote on NAOLIB's network
In Nantes, the NAOLIB network, a large-scale urban network, wished, in its role as coordinator of all forms of mobility, to offer a support service to complement the existing specialized transport service.
The MonCopilote system was deployed in November 2022. The aim is to enable people with reduced mobility, the “pilots”, to travel safely on the urban network.
Mon Copilote is a web and telephone platform on which people with reduced mobility can post requests for accompaniment on public transport.
Companions, who are volunteers, are recruited and trained by Mon Copilote. Network discovery tours are also available for people over 75 or with disabilities.
+1 400
journeys completed in 2023
97,8%
of satisfaction